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Free & Fast Shipping
Worldwide

Orders & Cancellation

Order Processing & Delivery

  • Order processing time is 1-3 weeks. For bigger pieces, it may take 2-3 weeks. 
  • This processing time is only indicative. The real processing time can vary depending on weather conditions, orders in hand. However, we will keep you informed as we proceed with your order. 

Transit Time

  • ​India: 2-4 business days
  • Worldwide: 3- 5 business days

Shipping

  • Shipping will be done using DHL Express worldwide
  • Tracking number will be provided on the same day of dispatch. 

Order Cancellation

  • If you would like to cancel your order, it should be cancelled within 24 hours of purchase for full refund.

  • However, if you must cancel beyond the specified period, cancellation fee will be charged as follows:

    • 24 to 48 hours - 10% of order value

    • Beyond 48 hours till the product is shipped - 25% of order value

Custom & Taxes at Destination country

  • VAT, GST and local sales taxes are NOT included in the price. We do not collect any taxes. It might be levied upon entry at the destination country.

  • Customs Duty may be applicable:

    • EU and UK - VAT (18-26%) + Customs (4-7%) depending on your country of residence

    • Canada - PST + Customs (6-7%)

    • Australia and NZ - GST (10%) + Customs (5%)

    • US - For order above USD 800, custom charges (3.5% or more ) may apply

*Please note the above charges are indicative.

  • Buyers are responsible for all customs and other taxes related to import.

 

  • In case of refund, due to return parcel because of non-payment of customs/taxes, ACTUAL SHIPPING COST WILL BE DEDUCTED FROM REFUND.

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